Backblaze quietly stops backing up OneDrive and Dropbox folders
Original: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others
Why This Matters
Highlights gap between marketed unlimited backup services and actual coverage
Cloud backup service Backblaze has silently excluded OneDrive, Dropbox, and .git folders from backups without notifying users. A longtime customer discovered the changes after needing to restore files, finding critical data missing from their backup.
Robert Reese, a 10-year Backblaze customer, discovered the backup service had quietly stopped backing up his OneDrive folder and other critical data. The issue came to light when he attempted to restore a .git folder after accidentally deleting Git history, only to find Backblaze had excluded it. A Reddit thread confirmed similar issues with Dropbox folders. Reese argues that sync services like OneDrive and Dropbox are not true backups, as they only retain deleted files for one month versus Backblaze's one-year retention. The exclusions appear in no user-accessible settings, leaving customers unaware their data isn't being protected. Backblaze markets itself as unlimited backup for all PC data.